Seasonal Peak Operations Coordinator

Wrocław, ul. Wagonowa 2A

Additional information

Days of work: Monday to Friday, Saturday, Monday-Friday;Tuesday - Saturday; Sunday-Thursday;

Working hours: 2 different working hours available: 6:00 -14:00 and 14:00 - 22:00

Required languages: English

Company location Wagonowa 2A, Wrocław

Your responsibilities

Working hrs: either 6:00 - 14:00 or 14:00 - 22:00
Project time frame: 6th October - 20th December
Attending scheduled training workshops to get acclimated with Customer Peak Season project for the United States market , operational framework, and standardised processes
Promote tech tracking requirement to all Peak drivers in North America
Proactively track loads for early identification and resolution on issues
Escalate issues to Peak team leaders
Manage drivers until each multi-stop load is delivered in full (marking in/out times at each stop, monitoring ETA’s, confirming trailer numbers)
Collaborative communication with Customer, RXO drivers, and fellow teammates
Constant communication with Customer regarding tracking updates and potential issues
Coverage of all planned loads & recovery support
Uphold service expectations & provide top tier service
Facilitate questions from Customer employees, driver, and fellow RXO alike
Work with RXO leadership to adjust shift schedules based on customers needs

Our requirements

English – level B1/B2 (Polish not required)
Ability to build strong relationships, internally and externally, and be a contributing team player
Confident decision-making skills, problem-solving ability, issue and conflict resolution
Adaptability, multitasking ability, sense of urgency
Persuasiveness, assertiveness, confidence
Ability to work independently and as part of a team
Strong communication skills
Organization and strong attention to detail
Ability to take direction and appreciate constructive feedback
Accountability, integrity, honesty

Optional

What we offer

This is great opportunity for students and graduates to get first work experience in multinational organisation!
Onsite training – we will teach you everything you need to know in the Peak Season Project
Diverse and Inclusive environment
Opportunity to get familiar with Supply Chain Business overseas
Casual atmosphere
Possibility to continue career path at RXO full time, after the project ends

Benefits

The role and the team

Peak Season Operations Coordinators service the North America market and are responsible for overseeing the day-to-day RXO Peak Operations for the RXO customer’s network they are assigned.
Project lasts from 6.10.2025 to 23.12.2025
Full office work
Student very welcomed
You will focus on the customer and carriers service aspect of our business, helping them move their inventory in the most cost-effective way by identifying and providing logistics solutions. As temporary hire at RXO, you will work along with the regular Small Package Operations team to effectively operate a customer account through constant communication with customer contacts, carriers and drivers.

Please add the following clause: I agree to the processing of my personal data for the needs necessary in the recruitment process.

Praca Kuriera